Updated at: 13-Oct-2025 21:03:24: PM
Operator: South Western Railway
Routes affected:
All routes to / from London Waterloo
Twitter Hashtag: LondonWaterloo
Description of Incident
Following emergency services were dealing with an incident between London Waterloo and Clapham Junction, this has now been resolved and all lines are open. Trains running to / from London Waterloo may be cancelled, delayed by up to 60 minutes or revised to allow the service to recover.
Major disruption is expected until the end of the day.
Customer advice:
Following emergency services dealing with an incident between Waterloo and Clapham Junction all lines have now reopened, however due to the length of delays to services in this area, trains may still be delayed, cancelled or revised whilst normal service resume
You can use your ticket, at no extra cost, on the following services:
Buses
- London Buses between London Waterloo – Clapham Junction – Wimbledon – Surbiton – Hampton Court – Putney – Richmond – Feltham
- Reading Buses
Buses 3 between Reading and Wokingham
Reading Buses 4 and X4 between Reading – Earley – Winnersh – Wokingham – Bracknell - Stagecoach Buses on the following routes:
34 between Woking and Guildford
35 between Woking and Guildford
70, 71 and 72 between Guildford – Farncombe – Godalming – Milford – Witley – Haslemere
700 between Havant Bus Station – Hilsea Old London Road – Portsmouth City Centre – Portsmouth Harbour
37 between Petersfield and Havant38 between Petersfield – Liss – Alton27 between Rowlands Castle and Havant - White Bus
441 between Staines and Egham
X94 between Ascot – Bracknell – Camberley – Frimley
500 between Staines – Egham – Virginia Water – Sunningdale – Bagshot – Camberley – Frimley
566 and 567 between Staines – Egham – Virginia Water
462 and 463 between Woking – Clandon – Woking - First Buses Rail Air 2 between Woking and Guildford
Underground
- London Underground District line between Embankment and Richmond, Wimbledon. Change for the Northern line for London Waterloo
- London Underground Bakerloo line between London Paddington and London Waterloo
Rail
- Southern services between London Victoria and Dorking via Clapham Junction and Epsom
- Southern services between London Victoria and Portsmouth Harbour
- Great Western Railway services between Dorking Deepdene and Guildford
- Great Western Railway services between London Paddington and Exeter St Davids
- Great Western Railway services between Reading and Basingstoke
- Great Western Railway services between Portsmouth Harbour and Southampton Central
- CrossCountry services between Reading and Bournemouth
- Elizabeth line services between London Paddington and Reading
Because your journey has been heavily disrupted, you can book your own taxi and claim the cost back through the South Western Railway website. This applies to travel between any stations served by South Western Railway between London Waterloo and Reading. You will need to provide the following details to make a claim:
- Your full contact details
- The time and date of your journey
- The stations you travelled to and from
- A detailed description of the series of events that took place
- Copies of your train ticket/s and taxi receipt
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
For the very latest National Rail information click here.
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This page created on: 13-Oct-2025 15:50:51: PM