Operator: Southern
Routes affected:Between London Victoria and Horsham
Twitter Hashtag:Description of Incident
A landslip between Horsham and Dorking (Main) means that trains are unable to run between these stations.
Buses will replace trains between these stations until Monday 16 February. For full details, please see the dedicated webpage.
Customer advice:
While repairs at the site of the landslip take place, there will be no train service between Horsham and Dorking (Main) until Monday 16 February.
The following stations will not be served by trains during this time:
- Warnham
- Ockley
- Holmwood
An hourly train service will continue to run between Dorking and London Victoria, and there are alternative Southern and Thameslink services from Horsham to London Bridge and London Victoria, via Gatwick Airport.
If you are travelling between Horsham and Dorking (Main):
An hourly rail replacement bus service will operate between Horsham, Holmwood, Warnham and Dorking (Main), in both directions. This will connect with train services running between Dorking (Main) and London Victoria. If you are travelling from Horsham to London, please use the alternative Southern or Thameslink train services.
You can also use your ticket to travel at no extra cost on Metrobus route 93 between Horsham and Dorking.
Car parking easement:
If you hold a parking season ticket for Warnham, Ockley or Holmwood, parking easements will be in place at Horsham, Crawley, Three Bridges and Reigate, meaning your season ticket will be valid if you choose to travel to / from these stations as an alternative. Please note, these car parks can be busy and spaces are not guaranteed.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner. Please note, there is no Sunday service on this route.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use our Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on our Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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